Tag: Organizational Culture


Talkin’ Bout Our Generations

Every generation seems to believe they had it much harder than the one that follows them. The reality is that each generation has its own set of values and unique circumstances that make it not better or worse, but simply different from others. Understanding and accepting these differences as well as dealing with them effectively… Read more »

Low Employee Engagement: The Cost and the Cure

An astounding 70% of U.S. workers are either not engaged or are actively disengaged, according to a 2012 survey by Gallup. Further, these actively disengaged employees are emotionally disconnected from their companies and as a result are less productive, more likely to miss work, more likely to steal, may negatively influence coworkers, and will drive… Read more »

Tolerating Ambiguity in Four Simple Steps

I have started several conversations with colleagues over the last month on the topic of ambiguity tolerance as a competency area for organizational leaders. Ambiguity tolerance has been a focus area of my studies over the last couple of years, so it’s not surprising that I see connections to the topic everywhere, especially since I’m… Read more »

Radical Management

In professional services company Deloitte and Touche’s The 2011 Shift Index: Measuring the Forces of Long-Term Change, the company states that the return on assets (ROA) for US firms has steadily fallen to almost one quarter of 1965 levels. This study also concludes that less than 20 percent of workers are passionate about their jobs,… Read more »

Business Models and You

Southwest, Google, Apple, McDonalds, Amazon, Wal-Mart, Cragslist and many others have influential business models that have changed industries and the way we live.  A business model is what we experience as stakeholders.  Unless we are intimately connected to an organization, we do not know or understand its strategies or tactics but we do relate to… Read more »

Acting Like Owners, Be Careful What You Wish For

Starting tomorrow, my colleague Ashley Welch and I will be in New Orleans for Entrepreneur Week. New Orleans Entrepreneur Week (NOEW) culminates a season of entrepreneurship sponsored by The Idea Village, a non-profit organization established in 2000 whose mission, according to their website, is to “identify, support and retain entrepreneurial talent in New Orleans.” Ashley… Read more »

Bridging the Perceptual Gap between “Us and Them”

This spring, I conducted a cultural assessment of a rural health organization as part of a course assignment on organizational culture and cross-cultural management. Through this project, I was able to see just how a leader’s presence and absence affects employee perception of group perception, teamwork, and organizational culture. The health organization I studied serves… Read more »

It’s a Small, Intricately-networked, Less-than-Perfect World After All

I drove up to the Epcot Center park gate and something seemed different. The parking lot looked worn and shabby, and a lone security guard was manning the gate. It’d been about four or five years since I’d last visited Epcot and I’d heard there was construction going on in the parks, but this stripped-down,… Read more »