Tag: Management


The Other Side of Leaning In

I love Cheryl Sandberg–her incredible presence, her role as adult supervisor to a difficult tech leader, her social commitment and philanthropy, her role as a parent and spouse, and her new book, Lean In. But I also felt a bit uncomfortable when I read it. I liked and shared her positive emphasis on empowering yourself, and… Read more »

Can teams be treated as artifacts? Can they be treated as an individual?

During a recent business trip, I asked a couple of my colleagues if teams had their own subjectivity distinguishable from the subjectivity of their members. I’d just finished reading an article by Fred Kofman in which the author made the case that teams and organizations are “artifacts” and not true “holons.” For now, let us… Read more »

Valuing Diverse Personality Types in Workgroups

Today’s workgroups are made up of people from a variety of cultures, ethnicities, ages, and backgrounds. They also include different personalities. High performing workgroups are those that embrace and leverage these personality differences in order to achieve outstanding results. In my line of work I use many diagnostic tools and assessments to help evaluate clients… Read more »

Why We Need New Thinking about Crisis Management

Our Oct 3 blog post by Gary Metcalf announced Saybrook’s plans to offer a new certificate program in Crisis Management, based on the important work of Ian Mitroff. Mitroff is a systems guy, someone who understands that planning, preparing, and responding to the crises we are experiencing today need a new approach. Angie’s list recently… Read more »

Reflections on Maslow’s Hierarchy of Needs

One of the most recognizable legacies of the humanistic psychology tradition is Maslow’s Hierarchy of Needs. Ask any manager or HR professional and they know it. Like many legacy theories, people see it as self-evident and generally would say that they agree with it. It is one of the most useful and well known achievements… Read more »

Saybrook to Offer New Certificate Program

Saybrook’s School of Organizational Leadership and Transformation will begin offering a Certificate in Crisis Management beginning in 2014. The program will be led by Ian Mitroff, who recently joined Saybrook as an adjunct faculty member. Dr. Mitroff is Professor Emeritus at the Marshall School of Business, University of Southern California, and is the founder and… Read more »

Predictive Analysis to Motivate Employees

Predictive analysis in human resources is becoming a lot more helpful in determining how well-suited potential employees may be for a particular company and a specific job. But what can it tell us about employee engagement? According to a recent Wall Street Journal article regarding a soon-to-be published study by Deloitte Consulting LLP, about 5%… Read more »

The power of meaningful conversations to clarify a path forward

We struggle in organizations to clarify objectives and future directions. We are working in complex adaptive systems that are ever changing and uncertain, and our ability to foresee the future, establish goals, and work toward them in a linear way, is difficult, if not impossible, in organizations today. At the same time the challenges before… Read more »

What happens when a family owns a large business over generations?

Why was the sale of the Washington Post such a media event when struggling businesses are sold every day? Attention was paid because of the special nature of the business—a corporation owned and controlled by a very public family who had put their stamp on it and upheld their values, over four generations. While the… Read more »

Low Employee Engagement: The Cost and the Cure

An astounding 70% of U.S. workers are either not engaged or are actively disengaged, according to a 2012 survey by Gallup. Further, these actively disengaged employees are emotionally disconnected from their companies and as a result are less productive, more likely to miss work, more likely to steal, may negatively influence coworkers, and will drive… Read more »