Tag: Improving Performance


Rethinking Family Relationships Within the Business Context

This week, I hosted a conference call with Saybrook professor Dennis Jaffe, which led me to rethink the most muddied and, perhaps, top-of–the-totem-pole thinking: family relationships within the business context. During my conversation with Dennis this week, I had an opportunity to visit his 2009 book on family stewardship, Stewardship in Your Family Enterprise: Developing… Read more »

The Need for Organizational Learning is Now

In Kathia Laszlo’s May 2nd post, she spoke to the critical need to rethink and expand boundaries within a system to support different ways of working and learning together. The need to create organizational cultures where learning together is the norm has never been so important as it is during this time of increasing complexity… Read more »

Re-Looping to Add Conversations?

Rare is the time to chat in our workday, don’t you think? The other day I sat with Brian, my organization’s director of educational services, and Kelly, our enrollment coordinator. We engaged in something unusual: a casual, unstructured conversation in the workplace. The topic was something particularly jazzy to those of you born to build… Read more »

You’ll Never Know How Much I Love You… and Other Things that Defy Metrics

I have labile hypertension. Having labile hypertension means my blood pressure readings bounce around. Sometimes my blood pressure reads in the normal range and sometime in the high-normal range. Unlike my internal body temperature and my pulse, there’s no obvious reason why taking two measurements under the same conditions and minutes apart should produce significantly… Read more »

Paying Attention

Everything I read points to the need for attention for our brains to develop new neurons and synapses, and I’ve been wondering about awareness and attention. Mindfulness practice is an awareness and attention practice where we build our capacity to pay attention by stopping our activity and focusing on our direct and immediate experience. We… Read more »

When a Group Makes Up Its Mind: Inflection Points in Team Deliberation

Work groups and teams make collective decisions. Jury’s reach verdicts. Executive teams choose strategies. Creative teams at ad agencies settle on a campaign they’ll recommend. Task forces and panels publish their findings. On their way to collective decisions and agreements, groups generate ideas, exchange information and opinions, synthesize data and eventually reach conclusions. Anyone who… Read more »

(ONE)+ = (YOU + ME) LOVE

Momentum in manufacturing happens if the marketing “stars” align and the bullwhip effect has been tamed. If you work in supply chain management or recall your MBA days, maybe you remember the Near Beer study?  Forio.com provides not only a wonderful explanation of the conundrum framed by the study but also offers a nice (but… Read more »

Personal Resilience as a Response to Trauma: Recovery or Transformation?

The March 28th edition of New York Times magazine had a deeply inspiring article about some unique programs being adopted by the U.S. Army to help returning war veterans with post-traumatic stress disorder. Instead of medical treatment and therapy, the programs focus on activating a natural capacity of the human being for growth, learning, and… Read more »

Team Work and the Role of Reflection

Reflection is one of the hardest things for leaders to implement. Even if leaders knew the value of reflection, it would be hard to implement. As it is, reflection is an unknown capacity that has enormous potential to accelerate learning. According to Jack Mezirow, founder of transformative learning theory, without reflection, there is no learning…. Read more »