Tag: Improving Performance


So how was your vacation?

This time of year, a lot of my conversations with friends, colleagues, and clients began with the question: How was your vacation? Typically, you hear a wistful recounting of highlights followed by comments about the shock of re-entry into the daily routine. It seems that memories and feelings from even the most inspiring vacations fade… Read more »

The Practices of Systemic Sustainability

Systemic sustainability is a process of development—individual, organizational, or societal—involving an adaptive strategy of emergence that ensures the evolutionary maintenance of an increasingly robust and supportive environment. Systemic sustainability goes beyond the triple bottom line and embraces “the possibility that human and other forms of life will flourish on the Earth forever” as beautifully expressed… Read more »

Renewing Our “Story” in the Workplace

A lot of people consider “storying” an inborn knack or talent. Some listen intently, while others envy the natural-born storytellers around them. Truth is, natural “storying” with strategic intent can be learned by anyone.  “Storying,” or storytelling, as a means of expressing personal identity has risen in popularity recently among career advisors and executive consultants…. Read more »

How Today’s CEO Manages Complexity

In 2010, IBM researchers conducted a study to figure what makes today’s CEO tick. The organization interviewed 1,500 CEOs worldwide to examine their priorities, uncover what sets the best organizations apart, and determine what’s on their minds. Researchers found evidence suggesting that managing complexity in today’s fastpace world involves: promoting and leading with greater creativity,… Read more »

Public Service and the Need for Systemic Interventions

I am rethinking complexity. I used to think that complexity occurs through dynamically changing, unpredictable systems that create the potential for chaos and random behavior, but I’m learning that there’s more to it. Last weekend I spent some time with a couple of good friends. One is a knowledgeable psychotherapist who does some of the… Read more »

Engaging Discussions About Sustainability

Much of my time is spent talking about sustainability to people who think like I do. We have a great time discussing the problems and the needs as well as confirming our own beliefs and actions. As like-minded people often find each other, I imagine this is the case for many people dedicated to making… Read more »

Exploring Network Structures to Manage Complexity

Organizations have been engaging in networks for a long time.  Most common are networks of suppliers associated with providing various parts to produce an end product known collectively as a supply chain. Clear examples of supply chain networks include the making of a PC where parts come from across the globe or Amazon.com where a… Read more »

Story “Pull”: Do You Have Any?

I had a speaking engagement on the West Coast last week. The topic was Threshold Story™—a method of storytelling used to engender trust and demonstrate value when a business service provider meets a new prospect, team member, or returning client.  The professionals attending my lecture were a bit guarded. They’d never met me before and… Read more »

Defining Workplace Complexity in the Newsroom

Complexity thrives in newsrooms. As a former newspaper reporter, I should know. When you’re up against a hard deadline fact-checking information from three sources who are all telling you different things while an impatient editor raises an eyebrow at you just as the reporter in the neighboring cubicle starts boasting loudly over his lone accomplishments… Read more »

In a Shrinking World, Technology Spurs Collaboration and Innovation

Collaboration has gone global and high tech. Businesses can now choose from 1D, 2D, and 3D collaborative tools.  But which is right for the project you have at hand?  Do you want a simple event scheduling resource—such as Meeting Wizard—or do you want employees to have 3D avatars who meet in a customized digital environment? … Read more »